Access Control
Roles & Permissions
Define what each role can do across the portal. Assign these roles to staff from the Staff section.
Roles
5
Permissions
8
Staff with roles
6
Custom roles
0
Roles
Administrator
Full access to every area of the portal, including billing.
1 members8 / 8 permissions
View properties
Edit properties
Publish & feature
Manage enquiries
Manage appointments
Manage external agents
Manage staff & roles
Billing & finance
Manager
Runs day-to-day operations across listings, clients and agents.
1 members6 / 8 permissions
View properties
Edit properties
Publish & feature
Manage enquiries
Manage appointments
Manage external agents
Manage staff & roles
Billing & finance
Agent Lead
Owns property listings, enquiries and viewings for their book.
2 members4 / 8 permissions
View properties
Edit properties
Publish & feature
Manage enquiries
Manage appointments
Manage external agents
Manage staff & roles
Billing & finance
Concierge
Handles client communications and bookings.
1 members2 / 8 permissions
View properties
Edit properties
Publish & feature
Manage enquiries
Manage appointments
Manage external agents
Manage staff & roles
Billing & finance
Media
Read-only access to listings for photography and content work.
1 members1 / 8 permissions
View properties
Edit properties
Publish & feature
Manage enquiries
Manage appointments
Manage external agents
Manage staff & roles
Billing & finance
Permissions Matrix
| Permission | Administrator | Manager | Agent Lead | Concierge | Media |
|---|---|---|---|---|---|
| Properties | |||||
| View properties | |||||
| Edit properties | |||||
| Publish & feature | |||||
| Clients | |||||
| Manage enquiries | |||||
| Manage appointments | |||||
| Team | |||||
| Manage external agents | |||||
| Manage staff & roles | |||||
| Operations | |||||
| Billing & finance | |||||